Privacy Policy

Back Advocary (“Back Advocary,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, contact us, or use our scam recovery assistance services.

Back Advocary is a scam recovery firm founded to help victims of online scams. We assist individuals who have been affected by crypto trading scams, fake tax collectors, Forex fraud, binary options scams, and other forms of online financial fraud.

By accessing or using our website or services, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our website or services.

1. Information We Collect

We may collect the following categories of information:

Information you provide to us

  • Name, email address, phone number, mailing address, and country of residence
  • Details about the scam or fraud you experienced
  • Communications you send to us, including emails, forms, chat messages, or call notes
  • Payment or billing information, where applicable
  • Any other information you choose to provide

Information collected automatically

  • IP address, browser type, device type, operating system, and language
  • Pages visited, time spent on pages, referring URLs, and other usage data
  • Cookie identifiers and similar tracking technologies

Information from third parties

We may receive information from service providers, analytics partners, payment processors, or publicly available sources, where permitted by law.

2. How We Use Your Information

We may use your information to:

  • Provide, operate, and improve our services
  • Respond to your inquiries and communicate with you
  • Assess your case and provide scam recovery guidance
  • Verify your identity and prevent fraud
  • Process payments and maintain billing records
  • Comply with legal, regulatory, and tax obligations
  • Protect our rights, users, and website
  • Send administrative updates, service messages, or marketing communications where permitted
  • Analyze website usage and improve user experience

3. Legal Bases for Processing (GDPR/UK GDPR)

Where applicable law requires a legal basis, we process personal data based on:

  • Contract: To provide services you request
  • Legitimate interests: To operate our business, prevent fraud, and improve services
  • Consent: Where you have opted in, such as for marketing cookies or communications
  • Legal obligation: To comply with applicable laws and regulations

You may withdraw consent at any time where processing is based on consent.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to operate our website, remember preferences, analyze traffic, and support marketing. You can control cookies through your browser settings. Disabling certain cookies may affect website functionality.

5. How We Share Your Information

We do not sell your personal information. We may share information with:

  • Service providers who support our operations, such as hosting, analytics, communication, and payment processors
  • Professional advisers, including legal, accounting, and compliance consultants
  • Law enforcement, regulators, or courts when required by law or necessary to protect rights and safety
  • Potential buyers or successors in connection with a merger, acquisition, or sale of assets
  • Other parties with your consent or direction

All third parties are expected to protect your information and use it only for authorized purposes.

6. Data Retention

We retain personal information only as long as necessary to fulfill the purposes described in this Privacy Policy, including to provide services, comply with legal obligations, resolve disputes, and enforce agreements. When no longer needed, we delete or anonymize the information.

7. Security

We use reasonable technical, administrative, and physical safeguards to protect your information. However, no method of transmission or storage is completely secure. We cannot guarantee absolute security.

8. International Transfers

Your information may be transferred to and processed in countries outside your country of residence, including outside the European Economic Area or the United Kingdom. Where required, we use appropriate safeguards, such as standard contractual clauses, to protect your information.

9. Your Privacy Rights

Depending on your location, you may have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your information
  • Restrict or object to certain processing
  • Request data portability
  • Withdraw consent
  • Lodge a complaint with a supervisory authority

If you are a California resident, you may also have rights under the CCPA/CPRA, including the right to know, delete, correct, and opt out of the sale or sharing of personal information. We do not sell personal information.

To exercise your rights, contact us at [email protected]. We may need to verify your identity before responding.

10. Children’s Privacy

Our website and services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us so we can delete it.

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a new “Last Updated” date. Your continued use of our website or services after changes are posted means you accept the updated policy.

Disclaimer: Back Advocary provides scam recovery assistance and guidance. We are not a law firm and do not provide legal advice. No recovery outcome is guaranteed.